Return & Refund Policy
Return & Refund Policy – Orthoshoescape
We stand behind the quality of our products and offer a 90-Day Money Back Guarantee.
Eligibility for Returns
You may return your item within 90 days of receiving it if:
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The item is unused and in its original condition
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The item is in its original packaging
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You have proof of purchase
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–10 business days to your original payment method.
Non-Returnable Items
For hygiene reasons, certain worn items may not be eligible for return unless defective.
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Defective Items
If you receive a defective or incorrect item, please contact us within 7 days of delivery. We will provide a replacement or refund.